Last Updated: October 24, 2023

Your Privacy Matters

At Logly, we believe your personal information is yours alone. This policy outlines how we collect, use, and protect your data in compliance with the CCPA and GDPR.

The Data We Collect

We collect the information necessary to provide our home services platform safely and efficiently.

Account Information

Name, email address, phone number, and password used to create and manage your Logly account.

Location Data

Precise location data (via GPS) to match you with local tradespeople and facilitate service delivery.

Payment Information

We securely process payments via Stripe or PayPal. We do not store your full credit card numbers on our servers.

Service History

Details of completed jobs, service requests, and feedback provided to maintain service quality.

How We Use Your Data

Your data powers our platform to ensure you get the best service possible.

Service Matching

To connect you with the most suitable local tradespeople based on your specific needs and location.

Safety & Compliance

To verify the identity of tradespeople and ensure they meet our safety standards before they work on your property.

Communications

To send booking confirmations, service reminders, and important updates regarding your account.

Product Improvement

To analyze usage trends and improve our platform features, user experience, and service quality.

Data Sharing & Third Parties

We are committed to transparency. We do not sell your personal data to third parties for their marketing purposes.

We may share your data only in the following limited circumstances:

  • With Service Providers: To trusted partners who perform services on our behalf (e.g., payment processors like Stripe, analytics tools, and cloud hosting providers).
  • With Tradespeople: Only the information necessary to complete the service you requested (e.g., your address and job details).
  • Legal Requirements: If required by law or to protect our rights, we may disclose information when we have a good faith belief that such action is necessary.

Your Rights & Control

Under CCPA and GDPR, you have the right to access, correct, or delete your personal information.

You can request a copy of all the personal information we hold about you by logging into your account settings or contacting our support team.
You can delete your account and associated data from your account settings. Please note that we may retain certain data as required by law or for legitimate business purposes.
You can unsubscribe from marketing emails by clicking the "unsubscribe" link at the bottom of any promotional email you receive.

Cookies & Tracking

We use cookies to enhance your browsing experience and analyze site traffic.

We use essential cookies to ensure the website functions correctly and analytics cookies to understand how visitors use our site. You can control cookie settings through your browser preferences at any time.

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Have Privacy Concerns?

We are here to help. If you have questions about this policy or your data, please reach out to us directly.

Contact Privacy Team